Welcome to Rochester Alcoholics Anonymous. Need help? Call 585-232-6720


When anyone, anywhere, reaches out for help,
I want the hand of A.A. always to be there.
And for that: I am responsible.

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Rochester Area Intergroup
Tel: 585-232-6720
Email: Office1@rochester-ny-aa.org
Web: www.rochester-ny-aa.org
Fax: 585-454-3949

What is Nightwatch?
The Nightwatch program gives groups the opportunity to be of service in A.A. Nightwatch volunteers answer evening and weekend telephone calls from people who might need Twelfth-Step help.

How can my group take part in Nightwatch?
There are two ways a group may choose to participate in Nightwatch.
First, by taking a one-month telephone commitment, where the members of the group take turns answering the phone (at home) after the office is closed and on weekends and holidays.
Second, by providing a list of Twelfth-Step contacts. The Twelfth-Step contact list is used by both office and by the Nightwatch volunteers to contact A.A. members who are willing to take Twelfth-Step referrals. This may be to simply call a still suffering alcoholic or perhaps to take them to an A.A. meeting.

What are the requirements to take part in Nightwatch?
It is suggested that phone volunteers and Twelfth-Step contacts have at least one year of continuous sobriety.

How many people would my group need to cover the phone answering commitment? Usually, the commitment is spread among five (5) group members, but fewer or more people could participate.

Our group is very small; can we still participate? Yes, as long as the members of your group can fulfill the monthly commitment.

Where are the Nightwatch calls answered? The calls are answered wherever the volunteer is. The volunteer’s number is NEVER given out. Callers dial the intergroup office number, then calls are automatically forwarded to the volunteer’s phone.

Will the phone ring all night long? No. Most calls will come in before midnight; however, occasionally there may be some calls in the middle of the night. It is important to keep your phone within reach at all hours during your volunteer hours.

What are the hours of the telephone answering commitment?
The group members sign up to answer the phones each week of the month. The commitments are split by week (Monday pm – Monday am), with the group selecting a #1, #2, & #3 volunteer to answer the phone per week. The specific hours are as follows:
* Weeknights from 7:00pm to 9:00am the next morning.
* Saturdays from 1:00pm to Mondays at 9:00am.
* Please note: During all shifts it is very important for the volunteer be able to answer calls.

What types of calls will I receive? Calls will come in for meeting information, Al-Anon, committee meetings, and more. Some calls will need Twelfth-Step referrals. The referral is handled by taking the caller’s name, location, and phone number. Then the volunteer looks in the manual for a same-sex Twelfth-Step contact, near the caller’s location. Next, the volunteer calls the Twelfth-Step contact.The contact then calls the caller back. The Twelfth-Step contact’s number is NEVER given to the caller.

How will I know what to say to the caller? Intergroup gives volunteers a Nightwatch Manual. The manual has guidelines and procedures for taking all types of calls along with a list of Twelfth-Step contacts by zip code.

Is training required for members taking the commitment? A brief training session will be given to your home group the month prior to the group’s commitment. The only other training that most members will need involves taking a half hour or so before their shift begins to read the “Guidelines and Procedures” section of the Nightwatch Manual, and… your experience, strength, and hope!

How does my group begin? Call the intergroup Office! The hours are Monday through Friday from 9:00am to 7:00pm and Saturday from 9:00am to 1:00pm.

Will your group help?
Sign up for One Month!!

Everyone had a first contact.,
You can be someone’s lifeline

Our program is one
Recovery, Unity, and Service

Someone was there for you… be there for someone else!
12th Step Calls: Rochester Area lntergroup’s primary purpose is to carry the message of Alcoholics Anonymous to the still suffering alcoholic when they call for help.
Your voice is often the first, and sometime the only, contact a problem drinker will have with A.A.
A calm and gentle manner can instill trust in a newcomer. That first call is a difficult one for the problem drinker to make: be compassionate and understanding. A caller may only have a vague idea why they are calling us. Often they only know that they are in trouble and that A.A. may be able to help them. If the caller is in distress, give comfort, support, and let the caller know that you will get someone near their area to call them. Briefly share your experience, strength, and hope.
The dual necessity for diplomacy and speed is difficult to attain. The situation usually dictates the methods. A feeling for each caller and his or her circumstances will develop in a volunteer with experience. If you need additional help with a caller, utilize your home group’s phone list for help during the nighttime hours.

1000 Elmwood Ave.
Rochester, New York 14620